Shipping policy
ORDER PROCESSING:
Please allow 3 working days to process your order. Expect an email within 3 working days to let you know your order is on the way!
FLAT RATE SHIPPINGÂ
Orders are generally shipped within 3 working days using Royal Mail or DPD and is free of charge.Â
Please note: We do not ship outside of The United Kingdom at this time.
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DAMAGES DURING DELIVERY
In the event that your order arrives damaged in any way, please email us as soon as possible at info@hopevalleyhome.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@hopevalleyhome.com.